Shipping policy

Orders are processed within 1-2 business days (excluding weekends and public holidays).
You’ll receive a confirmation email with tracking details once your order has shipped.

We ship Australia-wide using Australia Post or courier partners.
Standard shipping times are typically 3–8 business days, depending on your location.
Remote and regional areas may take a little longer.
Shipping is free for all orders over $99 (Australia only)

International Shipping

We ship to most locations worldwide using Australia Post and trusted international courier partners. Delivery times vary depending on your location and may take longer due to customs processing.
Shipping costs are calculated at checkout and depend on the size, weight, and destination of your order.
International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in your order total.

We offer free shipping on orders over $99 - Australia wide
We offer flat rate shipping Australia-wide:
Standard Shipping: $9.99 AUD
Express Shipping: $14.50 AUD
International Shipping: Shipping costs are calculated at checkout and depend on order size, weight, and destination.

Please note that shipping times are estimates and may be affected by factors outside our control, such as carrier delays, weather events, or public holidays.
Saltwater Sol is not responsible for delays once your order has been handed to the carrier, but we’ll always do our best to help you track down your parcel.

If your order arrives damaged, please contact us within 7 days with photos so we can resolve the issue.
If your parcel is lost in transit, we’ll assist you in lodging an investigation with the carrier.